Column: CEO Learnings
Book Review: The Extraordinary Power of Leader Humility: Thriving Organizations – Great Results by Marilyn Gist, Ph.D.
In a world where leadership is often equated with authority, power, and control, Marilyn Gist, Ph.D., takes us in a refreshingly different direction in her insightful book, The Extraordinary Power of Leader Humility: Thriving Organizations – Great Results. Gist, a professor emerita at Seattle University and a seasoned 
expert in organizational leadership, explores an approach that emphasizes humility as a critical ingredient for sustainable, impactful leadership. Through a mix of research, real-world examples, and powerful principles, Gist reveals how true leadership isn’t about wielding power—it’s about harnessing the power of humility to inspire, engage, and uplift others.
Humility in Leadership
The concept of humility in leadership can easily be misinterpreted as weakness or meekness. However, Gist quickly dispels this misconception by illustrating that humility, far from being submissive, requires remarkable strength and self-awareness.
According to Gist, humility in leadership is rooted in a deep regard for the dignity of others, a quality she believes is often missing in today’s high-stakes, high-pressure environments. Through her analysis, she makes a compelling case that humility fosters trust, respect, and loyalty—qualities that are essential for any leader hoping to create a thriving organization.
Gist’s ‘Three Questions’ model
A defining element of Gist’s approach to leader humility is her “three questions” model, which reflects the 
core concerns people have about their leaders:
- Who are you?
- Where are we going?
- Do you see me?
Gist argues that these three questions are foundational to any relationship, but especially so in leadership, where people look for authenticity, a clear vision, and a sense that they matter.
A leader who can answer these questions sincerely and in alignment with the principles of humility will foster a work culture that respects the dignity of every individual.
The nature of leader humility
Gist delves deeper into the nature of leader humility through six key qualities:
- A balanced ego,
- Integrity,
- A compelling vision,
- Ethical strategies,
- Generous inclusion, and a
- Developmental focus.
These qualities, she suggests, are not only the pillars of humble leadership but also the cornerstones of organizational success.
Each quality is carefully unpacked, with Gist drawing on examples from leaders such as James Sinegal of Costco and Orlando Ashford of Holland America, whose practices exemplify humility in action. Gist’s insights extend across industries, from healthcare to retail, proving that the power of humility transcends sectors and resonates universally.
The critical element of Dignity for others
One of the book’s most impactful elements is Gist’s exploration of dignity, a concept she believes is often 
overlooked in modern leadership. She notes that society has lost a deep regard for the dignity of others, an issue compounded by the rise of social media, which too often promotes contempt over compassion.
Her analysis is grounded in Tim Shriver’s Dignity Index, which measures how we interact with others, particularly in times of disagreement. Gist argues that when leaders prioritize the dignity of their team members, they foster a culture of respect that drives engagement and productivity. Through her discussion, Gist urges leaders to look inward, to find the “seed of soul” within themselves, and to use it as a compass in treating others with respect and care.
Today’s workplace challenges
Beyond humility and dignity, Gist brings attention to the pervasive challenges of today’s workplace, including loneliness, bureaucratic rigidity, and an over-reliance on federal control, which can breed feelings of isolation and disempowerment.
She touches on social and organizational issues with great sensitivity, challenging leaders to reevaluate how their actions contribute to the overall well-being of those they lead. Her reflections on the role of humility in alleviating workplace isolation and promoting a sense of purpose are particularly timely, especially as the workplace continues to evolve in a post-pandemic world.
An Invaluable Roadmap and competitive advantage
In The Extraordinary Power of Leader Humility, Gist provides not only a roadmap for becoming a more 
humble leader but also a call to action for creating a more humane workplace. Her emphasis on purpose, dignity, and authenticity encourages readers to approach leadership with a mindset that values people over profits.
Through her blend of research-backed insights and practical examples, Gist makes a strong case that humble leadership is not just a moral imperative but a competitive advantage in today’s rapidly changing world.
A must-read for anyone in (or aspiring to) a leadership position
In summary, The Extraordinary Power of Leader Humility is a must-read for anyone in a leadership position—or aspiring to be in one. Gist’s thought-provoking ideas, coupled with actionable strategies, make this book a valuable addition to the leadership literature.
Her message is clear: humility is not only a virtue but a powerful tool that can transform organizations, enhance relationships, and create lasting positive impact.
Gist’s work is a reminder that true leadership isn’t about self-promotion; it’s about uplifting others, fostering dignity, and leading with the strength that only humility can bring.
Listen for Yourself: An in-depth discussion with Marilyn Gist, PhD
For more insights from Marilyn Gist, Ph.D., and an in-depth discussion on the power of humility in leadership, listen to my interview with her, which was broadcast worldwide on the Salem Radio Network and simulcast on iHeart Radio. This episode is now available as a podcast at www.TheMentorsRadio.com and on all podcast platforms.
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